Points and Rewards FAQ

“Points and Rewards” Documentation by “WPWeb”

Here you will find answers to commonly asked questions about the EDD Points and Rewards extension.

Frequently Asked Questions

How can I apply point discount to my previous purchases?

You can apply points to your previous purchases by clicking on Apply Points button from Downloads -> Extensions -> Apply Points to Previous Orders.

Can points be earned when checking out as a Guest User?

No, because points must be awarded to an account (logged-in user).

Why does it show separate point fees for downloads in the cart? How do I combine them?

By default, Points and Rewards will divide the redeemable points based on cart products and it will generate separate fees for each product. However, you can combine point fees by adding below code in your child theme -> function.php file :-